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FAQ
DigiScan > FAQ
The core of DigiScan is in Texas, but we also offer the same standard high-quality document scanning and shredding services in other states such as Arkansas, Arizona, Louisiana, Mississippi, Oklahoma, Tennessee, and Texas. Scanning and shredding will be done by our local offices and regional teams according to the project location while maintaining consistent quality and compliance standards.
You will get quality files (PDF, searchable PDF, TIFF, etc.) sent in a manner that suits your workflow. Cloud delivery, USB drive, secure FTP, or direct upload into your digital document management system. Our process guarantees that files are indexed, easy to retrieve, and usable.
Security is implemented at every single stage. Your documents are picked up, transported, and delivered under rigorous regulations, with encryption wherever necessary, and handled by experts. We follow secure chain-of-custody practices so that you know exactly where your physical data is.
Of course, we can. We handle all kinds of documents, including blueprints, architectural plans, binders, films, and more.
The Certificate of Destruction is an official paper trail that informs both the regulators and the auditors that your materials were disposed of according to the privacy laws and standards set by the industry.
We can prepare and repair damaged pages well enough to get precise scans. In situations where the paper has become too damaged and fragile, the combination of professional scanning and secure shredding ensures that your workflow and compliance are protected.
Scan any records you want to have access to in the future: active records, legal files, HR or financial data, historical archives, project files, and so on. After digitization, shred everything that has passed the retention period, is outdated, or no longer has a business purpose.
Yes. DigiScan adheres to HIPAA-compliant procedures concerning document handling and works with hospitals, healthcare organizations, law firms, and other regulated entities. Our process includes secure chain of custody, restricted access controls, encrypted digital delivery, and confidential handling by trained personnel. We are also open to signing Business Associate Agreements (BAAs) if need be.
A Certificate of Destruction provides all pertinent information, including the date, method of destruction and the fact that specific documents/materials were destroyed. This certificate provides proof of document destruction to companies that work in industries that are governed by laws pertaining to privacy or document retention requirements. In most cases, companies prefer to work with a professional, secure document shredding company in order to obtain this type of Certificate of Destruction rather than performing in-house document disposal themselves.
We handle financial records, HR files, medical charts, legacy archives, tax documents, invoices, contracts, and operational paperwork. For scanning, almost any size can be converted into digital documents, from standard office pages to oversized forms.
When files are digitized, they do not have to be stored in bins, storage rooms, or offsite archives. With structured digital document management, searching for documents takes seconds instead of hours. Remote teams also have instant access to their documents, and paper waste is reduced significantly.
While standard shredding just shreds paper, certified document shredding services create a paper trail of a documented chain of custody leading back to you. They also provide you with a Certificate of Destruction, which proves that your documents were destroyed in compliance with federal laws regarding the privacy and security of records. The Certificate of Destruction issued by a certified document shredding service is especially important for companies that are subject to regulatory audits, legal investigations, and internal compliance requirements in specific industries such as healthcare, financial services, and legal professions.